FAQ Quick answers for GateKeep setup and troubleshooting.

GateKeep help, setup, and licensing

If you run into anything odd, start here. Most issues are caused by a hidden column, a logged-out Seller Central session, or auto-check being off.

Frequently asked questions

Clear, fast answers. No fluff.

Which Keepa columns must be visible?

Make sure these columns are visible in Keepa Product Finder and Deals: Amazon URL Category Brand. GateKeep reads these to overlay dots and badges.

I don’t see any dots or badges

Check three things: the required columns above are visible, you are signed in to Seller Central, and the extension is enabled. If auto-check is off, turn it on in the extension options.

What is auto-check and how do I enable it?

Auto-check scans new rows as you scroll. Open the GateKeep options page and toggle auto-check on. You can keep it off if you prefer manual scans.

Why do I need to be signed in to Seller Central?

GateKeep uses your Seller Central eligibility status to decide which ASINs are sellable. If you’re logged out, GateKeep can’t verify gating.

How does the free plan limit work?

The free plan allows up to 50 checks per day. If you hit the limit, wait until the next day or upgrade to Pro for unlimited checks.

What’s included in Pro?

Pro unlocks unlimited checks, advanced filters, full history with exports, and the bulk checker. It’s designed for sellers sourcing daily.

How do I activate my Pro license?

Enter your email to receive a sign-in link. After you click the link, open the GateKeep options page and enter your license key once to link your license to your account.

Does GateKeep change anything inside Keepa?

No. GateKeep only overlays dots and badges in your browser. Keepa itself is untouched.

Can I clear the cache if results look stale?

Yes. In the GateKeep options page you can clear ASIN cache or brand/category cache separately. This forces a fresh check.

Still stuck?

Use the live chat in the bottom-right corner or email support@gatekeep.tech with a screenshot and what page you were on. We’ll help fast.

Need help fast?

Talk to GateKeep support

We usually respond quickly. Include what page you’re on and any screenshots.